This past year, more marketing jargon was thrown at brands than ever before. From "journey building" to marketing clouds, marketing technology providers really pushed the limit on mass confusion and conflation of terms.
In 2015, the name of the game is to simplify and execute. Here's a look at what Neil Capel, CEO and founder of Sailthru, says we can expect this year in marketing technology:
- Mass customization will come to marketing tech. Companies creating customized marketing messaging at scale will become the norm.
- Consumers will expect a better experience the longer they interact with your brand. Customers will be loyal to companies that offer content or products aligned with their interests and likes — and turned off by those that don't.
- Recommendations and predictions will be seen as different opportunities. True value lies in anticipating and predicting what consumers will do before they take action.
To learn more about the future of marketing, download Sailthru's report listing all 10 of its marketing predictions for 2015.
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