Public service leaders ‘should listen more to complaints’

 

If you can't see the Public Finance Daily email below click here to view the web version   News and comment from Public Finance - the official magazine of CIPFA   14 April 2014 | Public Finance Home | Contact us | Sign up         Public services ‘should listen more to complaints’ The Public Administration Select Committee has slammed a ‘culture of denial’ and ‘failure of leadership’ in the way the public sector handles complaints. Chair Bernard Jenkin said: 'There needs to be a revolution in the way public services are run, and how the public perceives government.'...       News Over 1,000 GP practices to open for longer More than 7.5 million people are to benefit from extended GP opening hours after the Department of Health allocated £50m to pilot late night and weekend appointments, it was announced today... DCLG extends council tax waivers for flooded homes Council tax discounts are to be extended to anyone who has been flooded out of their home and has yet to return, ministers have announced... Item Club upgrades UK growth forecast The UK’s recovery will move onto a firmer footing this year, the EY Item Club has said today as it upgraded its growth prospects for the economy.. Poll finds support for extra council powers More people believe that councils in England should be given extra powers than are satisfied with their town halls’ current responsibilities, a poll for the IPPR North think-tank has found... More news     Public Finance International Boost aid support to disabled people, DFID told UK aid needs to target disabled people in developing counties who are some of the most vulnerable and poor in the world, the Commons international development committee has said... More international news     Opinion Payment by social results, by Ann Griffiths Early intervention to tackle social problems is more vital than ever in a climate of local authority cutbacks. Payment-by-results Social Investment Bonds are potentially an important way to kick-start such intervention... More opinion     Interim FD NHS Hudson         £500 - £650 per day Senior Finance & Administration Supervisor (SO1) RB Greenwich £26,664 including London Weighting  Financial Accountant Team Leader Reed Finance  £31,159 - £30,000 - £35,000 pa Deputy Section 151 (Head of Finance) Recruiter Lichfield District Council  £38,422 - £42,032 pa More public finance jobs Jobs: South East Jobs: North West Jobs: East Mid. Jobs: West Mid. More regions CIPFA Publications Events     Click here to unsubscribe from this email