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INSTANT MBA: One word successful people never use at work

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August 31, 2015

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"Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another." —Napoleon Hill

Darlene Price, president of Well Said, Inc., and author of "Well Said! Presentations and Conversations That Get Results," told Business Insider that words, poorly and unconsciously chosen, can indeed harm your credibility, relationships, and opportunities for advancement at work. 

"Words matter," she explained. "They are a key component of persuasive communication. Regardless of the audience, topic, or industry ... a leader uses language to influence someone's mind in order to achieve a certain result. That's one reason they're seen as leaders; their words compel people to follow."

She said one word these people don't use at work is "try."

If your boss says to you, "I need your proposal by 10 a.m. tomorrow for the customer meeting," and your reply is, "Okay. I'll try to get it finished," they probably won't be thrilled.

"The word 'try' implies the possibility it may not get finished," Price said. And no boss wants to hear this, as it presupposes possible failure.

It also tells them you're not completely confident in your abilities to get something done, which isn't the message you want to send at work.

Instead, she suggested trying: "Yes, I will get it finished" or "I will have it on your desk by 9 a.m."

If it's not an unreasonable request, there's no reason you shouldn't be able to get it done — and therefore no reason to use the word "try."

But if for some reason you really can't complete the assigned task, you'll want to politely ask for an extended deadline and get figure out a way to complete the task by then.

SEE ALSO: Here's the only time it's okay to say 'fine' at work

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The Jackson Hole Economic Symposium in one chart

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The Jackson Hole Economic Symposium in one chart

Despite myriad of signs that say inflation is low, staying low, and perhaps going lower, Fed Vice Chairman Stanley Fischer is sanguine about price stability.

"Given the apparent stability of inflation expectations, there is good reason to believe that inflation will move higher as the forces holding down inflation dissipate further," Fischer said on Saturday during a panel at the Kansas City Fed's annual Economic Policy Symposium.

He specifically cited the University of Michigan survey of consumer expectations and the Philadelphia Fed's survey of professional forecasters. 



Fischer acknowledged the the low readings coming from popular inflations metric like the PCE price index and CPI. And he brushed off the stronger dollar while he dismissed tumbling energy prices as a "one-off."

"Basically, Mr. Fischer is saying the stable inflation expectations provide an anchor for current and future inflation," HSBC's Kevin Logan said. "Though slack in the labor market is putting downward pressure on inflation, in his view, that should diminish as the labor market continues to improve. Though falling commodity prices and a strengthening USD are also putting downward pressure on inflation, these effects, too, should fade, and inflation should move back toward the Fed's 2% target."

All of this supports the argument that the Fed will begin tightening monetary policy with interest rate hikes sooner than later. A rate hike from the Fed, which could come as soon as September 17, would be the first hike since June 2006.

"With inflation low, we can probably remove accommodation at a gradual pace," Fischer added. "Yet, because monetary policy influences real activity with a substantial lag, we should not wait until inflation is back to 2% to begin tightening."

"Mr Fischer, in a nutshell, gives the impression of being inclined towards an earlier start to the rate hiking cycle than a later one, while emphasizing the gradual nature of the moves," Societe Generale's Kit Juckes said.
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Animated map of what Earth would look like if all the ice melted

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August 31, 2015
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